For over 20 years, Cacatin Pharmaceutical Limited has delivered trusted healthcare, skincare, and household solutions that promote wellness and quality living.

Privacy Policy

Effective Date: December 2025
Cacatin Pharmaceutical Limited
Website: cacatin.com

Cacatin Pharmaceutical Limited (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, products, services, and communication channels.


1. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Name, phone number, email address, and home/office address.

  • Messages or inquiries submitted via forms, WhatsApp, email, or phone calls.

b. Website & Usage Information

  • IP address, browser type, device information, pages visited, and usage activity.

  • Cookies and tracking technologies to improve website performance and user experience.

c. Transaction & Order Information

  • Billing details, delivery address, and purchase history (if applicable).

  • Information provided when requesting product support or verification.


2. How We Use Your Information

Your information is used to:

  • Provide, process, and deliver our products and services.

  • Respond to inquiries, customer support requests, or product complaints.

  • Send updates, promotions, and service-related communication.

  • Improve website performance, analytics, and user experience.

  • Comply with legal, regulatory, and security requirements.

We do not sell, rent, or trade your personal information to third parties.


3. Legal Basis for Processing

We process your personal data based on:

  • Your consent

  • Contractual obligations

  • Compliance with Nigerian regulatory requirements

  • Legitimate business interests (e.g., customer support, fraud prevention)


4. Data Protection & Security

We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of electronic storage or transmission is 100% secure.


5. Data Sharing

We may share information with:

  • Service providers assisting with payments, delivery, IT support, or marketing.

  • Regulatory bodies where legally required.

  • Business partners only when necessary for service delivery.

All third parties are required to maintain strict confidentiality.


6. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Save user preferences

  • Analyze website traffic

  • Personalize content

You may disable cookies from your browser settings, but some features may not work fully.


7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Meet legal or regulatory obligations

  • Maintain business records


8. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion (where legally permitted)

  • Withdraw consent for marketing communications

  • Request restriction or object to data processing

To request any of these rights, contact us via the details below.


9. Children’s Privacy

Our website and products are not directed at children under 18. We do not knowingly collect data from minors without parental consent.


10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content, privacy practices, or security of third-party websites.


11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.


12. Contact Information

If you have questions or wish to exercise your data rights, contact us at:

Cacatin Pharmaceutical Limited
27, Cacatin Road, Mosan Ipaja, Lagos State
WhatsApp: 07030629846
Calling Lines: 08087956201, 08106619820
Email: cacatinpharm2025@gmail.com, info@cacatin.com
Website: cacatin.com

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