For over 20 years, Cacatin Pharmaceutical Limited has delivered trusted healthcare, skincare, and household solutions that promote wellness and quality living.

Terms & Conditions

Effective Date: December 2025
Cacatin Pharmaceutical Limited
Website: cacatin.com


1. Introduction

Welcome to Cacatin Pharmaceutical Limited (“Cacatin”, “we”, “our”, “us”). These Terms & Conditions govern your access to and use of cacatin.com, including all products, services, and content provided through our platform. By accessing our website, you agree to comply with these Terms. If you do not agree, please discontinue use of our website.


2. Company Information

Cacatin Pharmaceutical Limited
Address: 27 Cacatin Road, Mosan Ipaja, Lagos State, Nigeria
WhatsApp: 07030629846
Calling Lines: 08087956201, 08106619820
Emails: Cacatinpharm2025@gmail.com, info@cacatin.com
Website: cacatin.com


3. Eligibility

You must be at least 18 years old to use this website, make purchases, or submit information. By using the site, you confirm you meet this requirement.


4. Use of Website

You agree to use this website for lawful purposes only. You may not:

  • Interfere with or disrupt website functionality

  • Misuse content or intellectual property

  • Submit false, misleading, or harmful information

  • Attempt to gain unauthorized access to any part of the system


5. Product Information & Disclaimer

Cacatin provides pharmaceutical, personal care, and household products developed under quality-controlled standards.
However:

  • Information on this website is for general knowledge and does not replace professional medical advice.

  • Always read product labels and consult healthcare professionals when necessary.

  • Product availability, specifications, and pricing may change without prior notice.


6. Orders, Pricing & Payments

  • All prices listed on the website are in Nigerian Naira unless otherwise stated.

  • Completing an order signifies your agreement to pay the stated price and applicable charges.

  • We reserve the right to accept or reject any order due to stock availability, payment issues, or system errors.


7. Shipping & Delivery

  • Delivery timelines are estimates and may be affected by logistics, location, or external factors.

  • Risk of loss transfers to the customer upon delivery to the specified address.


8. Returns, Refunds & Exchanges

To protect product integrity, we do not accept returns on pharmaceutical or opened personal care products.
Refunds or exchanges may only apply if:

  • The product delivered is wrong, damaged, or defective at arrival.

  • A valid proof of purchase is provided.

Customers must report issues within 48 hours of delivery.


9. Intellectual Property

All logos, product names, images, branding materials, website content, and designs belong to Cacatin Pharmaceutical Limited and are protected under copyright and trademark laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.


10. Third-Party Links

Our website may include links to third-party platforms. We are not responsible for the content, security, or policies of any external websites.


11. Privacy & Data Protection

We collect and process your information in line with Nigeria Data Protection Regulation (NDPR).
By using the website, you consent to our data practices as outlined in our Privacy Policy (to be provided separately).


12. Limitation of Liability

Cacatin Pharmaceutical Limited shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Misuse of products contrary to instructions

  • Technical issues or interruptions affecting site usage

Use of our website is at your own risk.


13. Indemnification

You agree to indemnify and hold Cacatin, its staff, partners, and affiliates harmless from any claims, losses, damages, liabilities, or expenses arising from misuse of this website or violation of these Terms.


14. Amendments

We may update or modify these Terms & Conditions at any time. Continued use of the website after changes implies acceptance of the updated terms.


15. Governing Law

These Terms shall be governed by the laws of the Federal Republic of Nigeria.


16. Contact Us

For support, complaints, or enquiries:

Cacatin Pharmaceutical Limited
27 Cacatin Road, Mosan Ipaja, Lagos State
WhatsApp: 07030629846
Phone: 08087956201, 08106619820
Email: Cacatinpharm2025@gmail.com, info@cacatin.com

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